www.dictador.com/store

  1. A consumer who has entered into a Reservation Agreement may withdraw from it within 14 days without providing a reason.
  2. The withdrawal period for the Reservation Agreement begins when the entrepreneur delivers the Goods – from the moment the Consumer or a third party designated by them (including a proxy) takes possession of the Goods.
  3. The Consumer may withdraw from the Reservation Agreement by submitting a declaration of withdrawal to the Seller. The declaration may be submitted using the form provided by the Seller on the Platform. The deadline is considered met if the declaration is sent before the expiry of the withdrawal period.
  4. The Consumer may also submit a declaration of withdrawal from the Reservation Agreement via an online form available on the website www.dictador.com/store. The deadline is considered met if the declaration is sent before the expiry of the withdrawal period. The Seller will immediately confirm receipt of the form submitted via the website.
  5. If the Reservation Agreement is withdrawn from, it is considered as never having been concluded.
  6. If the Consumer submits a declaration of withdrawal from the Reservation Agreement before the Seller has accepted their offer, the offer ceases to be binding.
  7. The Seller is obliged to promptly, and no later than within 14 days from the date of receipt of the Consumer’s withdrawal declaration, refund all payments made by the Consumer, except for the cost of appointing a proxy. The Seller may withhold the refund until the Goods are returned or until the Consumer provides proof of returning the Goods, whichever occurs first.
  8. If the Consumer, when exercising the right of withdrawal from the Delivery Agreement, chose a delivery method other than the cheapest standard delivery method, the Seller is not required to reimburse the additional costs incurred by the Consumer.
  9. The Consumer is obliged to return the Goods to the Seller without delay, but no later than within 14 days from the date they withdrew from the Delivery Agreement. The deadline is considered met if the Goods are sent to the Seller before the deadline expires.
  10. In the event of withdrawal from the Reservation Agreement, the Consumer only bears the direct costs of returning the Goods.
  11. If, due to its nature, the Goods cannot be returned in the usual manner by post, the Seller will inform the Consumer of the cost of returning the Goods.
  12. The Consumer is responsible for any decrease in the value of the Goods resulting from use beyond what is necessary to determine the nature, characteristics, and functioning of the Goods.
  13. The Seller will refund the payment using the same method of payment used by the Consumer, unless the Consumer has expressly agreed to a different refund method that does not incur any costs for them.
  14. The right to withdraw from the Reservation Agreement does not apply to the Consumer regarding Reservation Agreements where the Goods are delivered in sealed packaging, which, after opening, cannot be returned due to health protection, hygiene, or sanitary reasons (e.g., food), if the packaging has been opened after delivery.
  15. The right to withdraw from the Reservation Agreement does not apply to the Consumer regarding Reservation Agreements where the Goods, after delivery, due to their nature, become inseparably connected with other items.
  16. For definitions and terms used, § 1 of the Order Placement Regulations applies.